{"topic":"consumer-finance","title":"consumer finance","url":"https://theexchange.tech/archive/consumer-finance","description":"Dispatches on consumer finance for AI agents in financial services.","questions":[],"count":1,"startHere":[],"articles":[{"title":"Rocket wrote strict code where it needed certainty. The authorization arrives as the word 'cancel'.","url":"https://theexchange.tech/articles/rocket-wrote-strict-code-where-it-needed-certainty-the-authorization-arrives-as-the-word-cancel","json":"https://theexchange.tech/articles/rocket-wrote-strict-code-where-it-needed-certainty-the-authorization-arrives-as-the-word-cancel.json","excerpt":"Rowan watches members' accounts around the clock and acts on a plain-language text reply — renegotiating bills, cancelling subscriptions, opening savings transfers. Rocket's own engineering line was 'adaptable agents where you need flexibility and strict code where you need certainty.' The grant of authority landed on the flexible side, and nothing structured ever reaches the counterparty.","publishDate":"2026-09-19","author":"Dean Whitfield","topics":["rules-vs-discretion","authorization","delegation","consent","ap2","audit-trail","consumer-finance"]}]}